FAQs

We recommend pumping your septic tank every 3-5 years, depending on your household size and usage. Commercial systems may require more frequent maintenance. If you're in Suffolk County or Nassau County, NY and need septic cleaning, don't hesitate to contact John Willis Cesspool for professional service.

A cesspool is a basic underground pit for collecting wastewater, while a septic system consists of a tank and a leach field for more advanced treatment. If you require assistance with either system in Suffolk County or Nassau County, NY, John Willis Cesspool is available to help with your cesspool or septic system needs.

Common indicators that your system may need attention include slow-draining fixtures, unpleasant odors, water pooling in your yard, and backups in toilets or sinks. It's worth noting that a typical 2- to 3-bedroom house requires a septic tank with at least a 1,000-gallon capacity, emphasizing the importance of regular pumping for optimal system function. If you're experiencing these issues in Suffolk County or Nassau County, NY, consider contacting John Willis Cesspool for septic system pumping.

Absolutely. We provide around-the-clock emergency response for issues such as overflowing cesspools, sewer clogs, and backups. If you're facing a cesspool emergency in Suffolk County or Nassau County, NY, our team is ready to assist you promptly.

I/A OWTS stands for innovative/alternative onsite wastewater treatment systems. These systems are designed to reduce nitrogen pollution and are often required for new installations or system upgrades in many Long Island areas. If you're considering septic installation in Suffolk County or Nassau County, NY, John Willis Cesspool can advise you on whether an I/A OWTS system is necessary for your property.

Signs that your commercial grease trap may need cleaning include slow drainage, foul odors, or backups in kitchen areas. Based on our experience, we recommend regular maintenance of commercial grease traps every 1-3 months to prevent costly plumbing issues. If you're in Suffolk County or Nassau County, NY and need assistance with grease trap cleaning or are experiencing a cesspool emergency, our team at John Willis Cesspool is ready to help.

To maintain your septic system effectively, we advise the following: use water efficiently, distribute laundry loads throughout the week, be cautious about what goes down the drain (avoid grease, oil, non-flushable wipes, chemicals, paint, pesticides, diapers, and feminine hygiene products), and limit garbage disposal use as adding solids requires more frequent pumping.

We strongly advise against self-inspection or pumping of your septic system. Professional technicians have the necessary equipment and safety training to perform these tasks correctly and safely.